All of our inns and hotels are temporarily closed due to Covid-19, but we’re hoping to welcome you back very soon.
We’re looking to the future and making plans to reopen our doors when the time is right, based on government advice in the coming weeks.
Things may be a little different for a while, but some things haven’t changed. The safety and well-being of our teams and guests continues to be our number one priority. We’re committed to adjusting to a new way of doing things and we’re putting extra measures in place to ensure a safe experience for everybody. To read more about the steps we’ll be taking to welcome you back responsibly, click here.
We’re currently taking future room bookings for arrivals from 4th July. That being said, we fully understand that flexibility is important at this time, so our cancellation terms have been updated to allow you to book with confidence. Any breaks that are booked with us can be re-scheduled anytime up until 21st December 2021. If you’re unable to commit to a new date straight away, don’t worry. We can book your new stay whenever you are ready – either in the same location, or at any of the other hotels and inns in our collection.
Please browse our website to check current availability and to make any bookings. Alternatively, please get in touch with our reservations team if you have any enquiries: firstname.lastname@example.org. Our reservations team are currently working hard to respond to a very high volume of enquiries so may not respond as quickly as normal. Please bear with us and we promise you will receive a response within five working days.
We are currently working with a limited team and are therefore cancelling bookings on a seven-day rolling basis, to ensure that we’re able to help and support our customers as best we can. If you wish to cancel your booking, please wait until seven days before your arrival date before contacting us. Thank you for your ongoing support and patience under these difficult circumstances.
We look forward to welcoming you back to the Westcountry soon.
The Pier House is a charming Inn with guest accommodation situated on Charlestown’s Georgian harbour, famous for its appearance in Poldark and other hit series. The Pier House is a popular destination for locals and visitors alike. The sea facing Restaurant and Bar are warm and welcoming and there is a sunny terrace - perfect for dining and drinking alfresco. Tempting menus will leave you spoilt for choice with a variety of exciting dishes alongside hearty pub favourites and daily changing specials.
Boasting 27 delightful bedrooms and just a few miles from the Eden Project and the Lost Gardens of Heligan, The Pier House Hotel is the perfect base from which to explore Cornwall.
With spectacular views of St Austell Bay and Charlestown’s harbour, our 27 bedrooms are stylishly decorated with luxury furnishings throughout, offering everything you need for a relaxing break in Cornwall.Book Now
Renowned for its high-quality menu and with stunning views of Charlestown’s harbour, The Pier House serves fresh, locally sourced produce and award winning ales within a relaxed dining environment.Learn more
Love our Pubs and Inns and looking for the perfect gift? No need to look any further!
Purchase gift vouchers from our online shop and have the freedom to use them in any of our Hotels and Inns dotted throughout the South West. These vouchers can be redeemed against food, drink, accommodation or at our St Austell Brewery or Bath Ales Shop and Visitor Centre.
While you're there you could also treat yourself to some merch!
We love dogs here at the Pier House and we wouldn't want them to miss out on a little holiday too!
We’re the ideal hound hideaway for dogs due to our fantastic location! There are some idylic walks in our local area and plenty of dog friendly beaches. Perfectly located just a stones throw away from the coast path which gives a stunning and picturesque walk to both Porthpean and Carlyon Bay. We are sure that will keep you happy and your four legged friends tail wagging for joy!
Your dog is welcome to join you in our bar and outside spaces but we do ask that you do not leave them in the room alone as it can sometimes be unsettling for them.
We want you and your best friend to be as comfortable as possible so we suggest, a maximum of 2 well behaved dogs, per room.
We have limited dog friendly accommodation, to ensure we allocate you the correct room please call us direct. Dogs are charged an additional £10 per dog, per night.walkies
We always hope your experience is an enjoyable one and that we will be welcoming you back soon. To help us know what we did well and to understand areas for improvement please take a few minutes to complete our online Smiles survey. In return your name will be entered into a monthly prize draw to win £250 worth of St Austell Brewery vouchers to spend at St Austell Brewery managed pubs, inns or hotels.Complete the survey